Get Help When You Need It

Most withdrawals are processed within 24 hours. UPI and digital wallet withdrawals are usually faster (2-6 hours), while bank transfers may take up to 24 hours. New accounts may require additional verification time for the first withdrawal.

Account verification typically takes 24-48 hours. Delays can occur if documents are unclear, don't match your account details, or if we need additional information. Check your email for any requests from our verification team.

You need: (1) Government-issued photo ID (Aadhaar, PAN, Passport, or Driving License), (2) Address proof (utility bill, bank statement, or Aadhaar), and (3) Bank account verification (bank statement or cancelled cheque).

Try refreshing your browser, clearing cache/cookies, or switching to a different browser. Ensure you have a stable internet connection. If problems persist, try playing during off-peak hours or contact our technical support.

Bet history updates can take a few minutes during busy periods. If your bet doesn't appear within 10 minutes, note the approximate time and amount, then contact support immediately with these details.

Yes! Our platform works perfectly on mobile browsers. We also have a dedicated Android app available for download from our website. All games and features are fully optimized for mobile play.

Welcome bonuses are credited automatically after your first qualifying deposit. Ensure you've met the minimum deposit amount and haven't already claimed a welcome bonus. If eligible, contact support with your deposit details.

Bonus amounts must be wagered a specified number of times before withdrawal. For example, a ₹1,000 bonus with 20x wagering requires ₹20,000 in total bets. Check your account for current wagering progress and requirements.

Yes, you can cancel active bonuses from your account settings, but this will forfeit both the bonus amount and any winnings from bonus play. Contact support if you need assistance with bonus cancellation.